I am a consumer of Airtel services and the moment I got to
know about myairtel app my heart jumped with joy when I looked at the attractive
features. Any Airtel user be it Prepaid
or Postpaid,mobile or DTH user can use this app by Airtel to manage his or her
account .Any prepaid mobile phone would have experienced my predicament that is
whenever we recharge our phone a part of the money goes away as tax and soon
after we have recharged our phones then a new recharge offer comes along.
Perhaps to save its loyal customers Airtel has come up with the myairtelapp
that makes each recharge rewarding. So every time you recharge your Airtel
connection there are a number of options or free offers to choose from ranging
from getting a free beverage to other offers, a user can take his or her pick and in the process not just get the
best deal of a recharge but also get a free goodie to go with it. This goody or
“Airtel Surprises” as it is better known as would entitle the user coupons
from a large range like
shopping,food,wellness,entertainment etc and the brands for which a coupon can
be taken are well known brands like PVR Cinemas,Café coffee Day,
Flipkart.com,Amazon.in,Ebay.in, Myntra.com,Archies,VLCC and many others.
The second most enticing feature is the fact that it lets me
decide whats important for me and add it under the “I Want To” tab
For example for me bill payment is a priority so I can add
“Bill Payment” under the category of “I want
to”
Apart from this some of the common task’s and categories
that I can add to the “I want to ” tab are
Recharge : This segment lets me select the best recharge
option according to my usage and requirements.
Buy Pack: At any point when I have to buy any pack than I
need not go anywhere I can just select and execute the buy order for the pack
from the App..
Record Program: Why miss your favorite program when you can
record it from the app menu and view it with ease later at a more convenient
time.
Order Games: Games are a great draw for a lot of users like
me. Now I can place the order for a new game right from the app interface
itself.
View Balance: No need to call customer care or dial the IVR
helpline number to check the balance. From within this app , a user can find
the balance of his device that is using an Airtel service.
Data Consumed:This app makes data usage viewing a very easy
task.
Check recharge history: A recharge history is a very nice
way to know the history of the last recharges. This way I can track the usage
and perhaps also control it.
So far it proves to be a dream app for me now the next most
important thing on my mind is the security of payments.Whenever I do online
transactions I am concerned about my safety. This Airtel app lets me save my
credit card information for making quick payments. I feel secure using
this app while transacting with it as it uses PCI DSS certification . This gives
me the confidence that my information is secure .The interface is very easy to
understand and navigate. So one can easily use the app as there is very little
learning involved.The bill tracking is in real time so I can track it with ease.
The fact that I can customize the app and make it suit my needs is a plus that
is bound to make it a favorite of a lot of people.
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